The operators work to treat the water that comes from the Nolichuckey River 24 hours a day and 7 days a week. The Nolichuckey derives its water from the Cane River and Toe River, which meet to form the Nolichuckey River in North Carolina. Depending on the amount of rain or snow melt from North Carolina, the river can change within minutes, going from clear water to extremely muddy and sediment – filled water. Constant monitoring is required to maintain the high quality water you receive.
|Kevin Brobeck||Utility Manager||423.753.1009|
|Kevin McCloud||Assistant Director/Chief Operator||423.753.1099|
|General Contact||Town Hall||423.753.1031|
Jonesborough’s Water Distribution Department is responsible for the maintenance and repair of all water lines in the regional system. The Water Distribution Director Kevin Brobeck can be reached at 423.753.1009. Kevin is a veteran of the United States Navy. Kevin has 15 years of experience in the water distribution field and holds a Distribution and Collection License from the State of Tennessee. Kevin is responsible for the engineering and planning for the water infrastructure for the Town of Jonesborough. The Water Distribution office is located at 110 Old State Route 34 and the hours are Monday through Friday from 7 am – 4 pm. The Town of Jonesborough Water Distribution has over 350 miles of water line in the ground and proudly serves over 14,000 residents of Washington County. Here at the Waster Distribution system we strive to give our customers the best service possible with pristine drinking water. Our Water Distribution staff use leak detection equipment and constantly search lines throughout the system for leaks and line breaks. Water loss due to breaks is a serious concern, and water customers are asked to report any unusual wet conditions they may observe along county roads or water line right-of-ways. In Northeast Tennessee, water leaks may not show up on the surface because the water finds underground sinkholes or caverns. In those situations, you often can hear water running, and customers are encouraged to report the sound of water running as well. Water loss can negatively impact all water customers if the loss requires an expensive expansion of the treatment facility before the improvements are really needed.
The Water Treatment Plant is located off Arnold Road in Washington County. The water source for the system is the Nolichucky River and the plant uses a charcoal filtration process, and a MIOX, mixed oxidant, disinfection process that is much safer than chlorine gas, and more effective as a disinfecting agent. The MIOX process also eliminates the taste and odor problem associated with chlorine gas.
The Water Treatment staff not only operates and maintains the water treatment plant and grounds, but is also responsible for maintaining the pump stations in the water system as well as all of the water storage reservoirs. The system has over 5.4 million gallons of storage. Treatment staff also collect some of the test samples in the system required by the Tennessee Department of Environment and Conservation
Additional information about water treatment within the State of Tennessee can be found:
State of Tennessee Department of Environment & Conservation
State of Tennessee – Division of Water Supply
American Water Works Association
There are a total of nine operators that work at the facility. Two operators possess a Grade 4 and two operator possess a Grade 3 Water Filtration License issued by the State of Tennessee Water and Wastewater Operator Certification Board. The Treatment Plant has a state rating of 99 out of 100 and is in compliance with all state and federal drinking water regulations. Drinking water test results are available upon request or you may view our most current annual report.