The Operations Manager is directly accountable to the Town Administrator and manages the Town staff on a daily basis. The Operations Manager is highly involved in projects carried out by Town staff, and is responsible for ensuring that the manpower, equipment and material resources needed for projects are available. The Operations Manager also establishes a high standard for the quality of work performed by the Town. Currently the Operations Manager also serves as Public Safety Director, and is instrumental in establishing high expectations for the performance of the Police and Fire departments. The Operations Manager makes recommendations on policy changes to the Town Administrator as well as adjustments in departmental personnel and budgets. Operations Manager Craig Ford can be reached at 423.753.1031.