The Town of Jonesborough’s Environmental Services Department is responsible for the operation and maintenance of the Wastewater Treatment Plant, Collection System, and Pump Stations inside corporate limits and select adjacent areas of Washington County.
Contact
Kevin Brobeck | Utility Director | 423.753.1009 |
Cobern Rasnick | Wastewater Director | 423.753.1022 |
Brad DePriest | Wastewater Assistant Director | 423.753.1023 |
Any billing concerns or questions about bills can be addressed to Accounts/Billing
The Town of Jonesborough’s Wastewater Services Department is responsible for the operation and maintenance of the Wastewater Treatment Plant, Collection System, and Pump Stations inside corporate limits and select adjacent areas of Washington County. The Jonesborough Wastewater Department is dedicated to providing safe and effective treatment of sewer waste generated from properties within the Town of Jonesborough and select adjacent areas in Washington County, and to return the effluent resulting from quality treatment back into the Nolichucky River while not impacting the water quality of the river
NPDES Permit
The Town of Jonesborough currently operates under a 1,000,000 gallons per day permit to discharge treated water from the Wastewater Treatment Facility into the Nolichucky River.
Wastewater Treatment Plant
The WWTP consists of the following:
- A New Headworks that removes trash, plastics, and grit from incoming wastewater.
- Two new 500,000 gallons per day Oxidation Ditches for a total treatment capacity of 1 million gallons per day.
- Two new clarifiers that assist in the separation of solids from the clear effluent that is additionally treated and pumped to the Nolichucky River.
- Two 250,000 gallons (each) Schreiber Treatment basins that feature both treatment basins and clarifiers in the same structure. Note: The Schreiber Basins can be used for Equalization Basins to capture high sewer flows due to inclement weather, additional clarifiers to increase sludge treatment, or as treatment basins and clarifiers if one of the new oxidation ditches needs to be shut down for repairs or cleaning. One of the Schreiber Units has been retrofitted to function as a Digester increasing the sludge removal capabilities of the facility.
- One large digester that allows the removal of sludge.
- One small “day Tank” that thickens sludge before going to a centrifuge.
- The centrifuge building that dewaters sludge so it can be landfilled.
Sewer Service Required
Residents within the city limits of the Town of Jonesborough are expected to connect to the Town’s sewer system if their structure is within 500 feet of the Town’s sewer system. Existing Septic Tank systems within the Town of Jonesborough may be exempt from connecting to the collection system if the homeowner can demonstrate the system being used is in proper working order. These approved septic tanks can be serviced by the Wastewater Department. Sewer Service will be billed in these instances to cover maintenance costs.
Irrigation Water Taps
Households on the Jonesborough Sewer System may purchase a separate irrigation meter in which the billing is based solely on water usage and no sewer charge if the customer can show there is no possible connection to the house or the Town’s sewer system.
Sewer Tap Fees
Updated Tap Fees COMING SOON
Backflow Preventors
Households on gravity sewer service are encouraged to install back flow preventers at the point of connection of the household sewer service line with the Town sewer system. Unless the Town is shown to be negligent in the manner in which it maintains sewer collection lines or an individual household connection, the Town will not pay for damages due to sewer back-up into a business or residence.
Sewer Back-up Insurance
Homeowners insurance that covers damage from sewer back-up can be obtained from a number of insurance carriers. Property owners are encouraged to include sewer back-up coverage in their homeowner’s policy.
Sewer Rates
Sewer Problems
Problems in sewer service can be reported to the Jonesborough Utilities Services 423.753.1009 during normal working hours from 7 am to 4 pm on weekdays. Sewer problems can also be reported to Town Hall, 423.753.1040, 24 hours a day, seven days a week. Problems with sewer from the house or structure to the Town’s sewer collection line are the responsibility of the home or property owner. Owners must be able to show evidence that any blockage is in the Town’s line and not the owner’s sewer line